Privacy Policy
Our website address is: https://www.xenasecurity.com
Xena Security respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines what data we collect through Xenasecurity.com and our mobile apps, how we use it, and your rights under applicable laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
a. Information You Provide
We may collect personal data when you:
• Contact us via web forms or email
• Sign up for newsletters or company updates
• Submit product registration or support requests
• Participate in surveys or promotions
This data may include:
• Name, email address, and phone number
• Company or organization
• Details of your request or inquiry
b. Information Collected Automatically
When you visit our website or use our mobile apps, we may collect:
• IP address, browser type, and device information
• Pages visited and time spent on the site
• Referring website URL
• App usage statistics and crash reports
• Location or Bluetooth data (only with your consent)
2. Mobile App Data Usage
When using a Xena Security mobile app, we may collect:
• Device and OS information
• Bluetooth and location data (if required for product functionality and only with your permission)
• Usage analytics and crash diagnostics
We do not access contacts, photos, or other unrelated data.
3. How We Use Your Information
Your data may be used to:
• Respond to inquiries or provide product support
• Manage product registrations and warranties
• Send company news or updates (if opted in)
• Improve our website, products, and apps
• Comply with legal obligations
We do not sell or rent your personal information.
4. Sharing Your Information
We may share information with trusted third-party service providers for:
• Website and app hosting
• Technical support and analytics
• Email communications
These providers are contractually obligated to protect your data. We may also disclose information:
• If required by law or legal process
• To protect our legal rights or public safety
• In the context of a business merger or acquisition
5. Cookie Policy
What Are Cookies?
Cookies are small files stored on your browser that help us improve website functionality and user experience.
Types of Cookies We Use:
• Essential cookies – for basic site functionality
• Performance cookies – for analytics and site improvement
• Functionality cookies – to remember your preferences
Managing Cookies
You can control cookies through your browser settings. Disabling cookies may limit certain site features.
6. Data Retention
We retain personal data only as long as necessary for:
• Providing support or responding to inquiries
• Maintaining records in line with legal requirements
• Improving services and internal analysis
When no longer needed, your data is securely deleted or anonymized.
7. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, contact us at info@xenasecurity.com. We may request verification of identity.
8. Terms of Use
By using this website, you agree to:
• Use it for lawful purposes only
• Not interfere with site security or content
• Not reproduce or reuse any site materials without permission
All site content is owned by Xena Security and protected under intellectual property laws.
9. Security
We implement technical and organizational measures to protect your data against unauthorized access, alteration, or loss. Sensitive information is encrypted during transmission where applicable.
10. Policy Updates
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent version. We recommend reviewing this page regularly to stay informed.
11. Contact Us
If you have questions about this Privacy Policy or your data:
Xena Security
Email: info@xenasecurity.com
Privacy inquiries: info@xenasecurity.com