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XENA BLE Quick Start Guide

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Your XENA BLE lock can connect to your Smartphone, allowing the user to tailor the alarm settings and check the condition of the battery.

IMPORTANT:

  • You must connect to the alarm with the free-to-download XENA App, not via the Bluetooth connection in your smartphone settings.
  • Location services must be accepted on installing the app. This not a XENA requirement but an Android and IOS operating system feature.
  • The alarm module will sound when it is not in place in the lock body. Warning: it is very LOUD!
  • To set the alarm in standby, place the module in the lock body and replace the base plate.
  • After initial setup, the lock must always be locked on the disc when reconnecting your phone to the alarm.
  • If you do not connect to your phone within 15 minutes of inserting the battery, the alarm will revert to non-Bluetooth control, standard mode.
  • To reset to factory settings, remove the battery and start again.
  • If your alarm sounds when not in use, make sure the module is seated correctly in the lock body, and the base plate is in place.

Questions about your XENA?

Please DO NOT contact the seller.
Connect to our Live Chat, or send us an email at our support form HERE.
Or direct message us on Facebook, Instagram or Twitter.

We’re here to help.

Download the XENA App here:

Setup.

OPEN MODULE COVER Use key-shaped tool (provided) to slide spring-loaded catch.

INSERT BATTERY Into module, then carefully seat module in lock body (Note: remember to remove plastic wrap from battery!) Replace module cover.

LAUNCH APP Follow prompts to connect, create password and name your lock. (For step-by-step details, scroll down this page).

LOCATION SERVICES MUST BE ACCEPTED on installing the app. This not a XENA requirement but an Android and IOS operating system feature.

IMPORTANT: If you do NOT connect within 15 minutes of installing battery, alarm will revert to standard, auto-arming XENA disc-lock alarm with no Bluetooth connectivity.

NOTE: BLE function can be restored at any time by simply removing and reinstalling battery.

On the Brake Disc.

LOCK YOUR XENA onto your brake disc. A warning beep indicates it is armed.

WHEN BIKE IS DISTURBED, you will hear five warning beeps before the alarm rings and then resets to armed mode.

TO SET ALARM DURATION, SENSITIVITY, VOLUME and to turn alarm ON/OFF: LAUNCH XENA BLE app, go to MY SETTINGS  and select appropriate icon (see “Inside the App” below).

Further Support.

Questions about your XENA?

Please DO NOT contact the seller.
Connect to our Live Chat, or send us an email at our support form here.
Or direct message us on Facebook, Instagram or Twitter.

We’re here to help.

Module Setup Video.

Instructions PDF.

Using the App Video

Inside the App.

Step 1: Initial setup

Welcome.

Download, install and launch the XENA BLE app.

Click Next.

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Connect.

Tap XENA icon to link.

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Name your lock.

(Something catchy!)

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Set your password.

We recommend a four-character PIN.

Store it safely!

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Step 2: Alarm functions

Settings.

Navigate to each option to customise your XENA.

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On/Off.

Turn alarm on or off with the flick of a thumb.

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Shock.

Set Shock sensor to Low, Medium or High.

Triggered by metal-on-metal contact.

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Motion.

Set Motion sensor to Low, Medium or High. Detects lock body/motorbike movement.

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Volume.

Set Volume level to Low, Medium or High.

Lower for smaller indoor spaces, full 120dB for outdoors/urban.

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Duration.

Set alarm Duration.

Time from attack to alarm and before alarm resets.

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Battery.

Monitor level.

Very low battery will trigger constant ticking noise.

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Step 3: Additional functions

Advanced settings.

Run diagnostics to make sure everything is running smoothly.

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Device profile.

Name, rank and serial number.

(Plus you can reset your password.)

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Self test.

Run diagnostics to make sure everything is running smoothly.

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Choose language.

Now at 17 languages
and counting.

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